Bad Reichenhall, Germany

Hospitality Management

Hotelmanagement

Bachelor's
Language: GermanStudies in German
Subject area: physical education, tourism, services
Qualification: Bachelor
Kind of studies: full-time studies, part-time studies
Studies online Studies online
University website: www.iu.de/
Hospitality
Hospitality refers to the relationship between a guest and a host, wherein the host receives the guest with goodwill, including the reception and entertainment of guests, visitors, or strangers. Louis, chevalier de Jaucourt describes hospitality in the Encyclopédie as the virtue of a great soul that cares for the whole universe through the ties of humanity.
Management
Management (or managing) is the administration of an organization, whether it is a business, a not-for-profit organization, or government body. Management includes the activities of setting the strategy of an organization and coordinating the efforts of its employees (or of volunteers) to accomplish its objectives through the application of available resources, such as financial, natural, technological, and human resources. The term "management" may also refer to those people who manage an organization.
Management
The worker is not the problem. The problem is at the top! Management!
W. Edwards Deming (1993, p. 54) cited in: Melanie M. Minarik (2008) Building Knowledge Through Sensemaking. p. 13
Hospitality
The lintel low enough to keep out pomp and pride;
The threshold high enough to turn deceit aside;
The doorband strong enough from robbers to defend;
This door will open at a touch to welcome every friend.
Henry Van Dyke, Inscription for a Friend's House.
Management
It is better to first get the right people on the bus, the wrong people off the bus, and the right people in the right seats, and then figure out where to drive.
Jim C. Collins (2001). Good to Great: Why Some Companies Make the Leap...and Others Don't p. 41.
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